Vulnerability in ServiceNow AI Platform

[ Why it matters ]Priority signals

• Critical severity: CVSS 9.3

[ Description ]Official description

ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

[ Fixes ]Fixes and patches

No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.

[ Advisories ]Government CERT advisories

• BSI CERT-Bund24 Sep 2026WID-SEC-2026-3582

  ServiceNow AI Platform: Multiple vulnerabilities Translated from German

  CVE-2026-86860CVE-2026-86859CVE-2026-86857+2 more CVEs

[ References ]References

• support.servicenow.com/kb