[ CVE-2026-84464 · Published 25 Sep 2026 ]
Vulnerability in zammad
[ Description ]Official description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
[ Fixes ]Fixes and patches
No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.