[ CVE-2026-63204 · Published 25 Sep 2026 ]
Vulnerability in zammad
CVSS 2.3
EPSS <1%No fix listed yet
[ Description ]Official description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
[ Fixes ]Fixes and patches
No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.