[ CVE-2026-11399 · Published 3 Oct 2026 ]
Vulnerability in wpcodefactory Helpdesk Support Ticket System for WooCommerce
CVSS 4.3
EPSS <1%No fix listed yet
[ Description ]Official description
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
[ Fixes ]Fixes and patches
No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.