Vulnerability in faveosuite faveo-helpdesk

[ Description ]Official description

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

[ Fixes ]Fixes and patches

No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.

[ References ]References

• github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/Ti…
• github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php
• hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
• www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-tic…