Vulnerability in ServiceNow AI Platform

[ Why it matters ]Priority signals

• Critical severity: CVSS 9.4

[ Description ]Official description

ServiceNow has remediated a sandbox escape security issue that was identified in the ServiceNow AI Platform. This vulnerability could enable an authenticated user with the admin role to bypass Rhino sandbox restrictions and execute arbitrary code on the underlying host operating system, potentially enabling further unintended access. ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

[ Fixes ]Fixes and patches

No fix or interim patch is linked from our sources yet. Check the vendor references below and limit exposure of affected systems until a fix is available.

[ Advisories ]Government CERT advisories

• BSI CERT-Bund29 Oct 2026WID-SEC-2026-4252

  ServiceNow AI Platform: Multiple vulnerabilities Translated from German

  CVE-2026-103093CVE-2026-6877CVE-2026-103094

[ References ]References

• support.servicenow.com/kb