Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

[ Why it matters ]Priority signals

• Exploited in the wild: on CISA's Known Exploited Vulnerabilities list since 2021-12-01
• EPSS: 93% chance of exploitation in the next 30 days (higher than 100% of CVEs)
• Critical severity: CVSS 9.8

[ Description ]Official description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

CISA: Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution

[ Fixes ]Fixes and patches

CISA required action (US federal deadline 15 Dec 2021): Apply updates per vendor instructions.

• Patch on pitstop.manageengine.comVendor patch or bulletin · NVD · Reference tagged 'Patch' by NVD

[ References ]References

• packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Executio…ExploitThird Party AdvisoryVDB Entry
• pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-byp…PatchVendor Advisory
• pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077…Vendor Advisory
• pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077…Vendor Advisory
• pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077…Vendor Advisory
• www.cisa.gov/known-exploited-vulnerabilities-catalogUS Government Resource